Features

Everything your front office needs, automated

Reservify handles the conversation, the calendar, the customer record and the follow-up — as a standalone platform or connected to the software you already run.

01

AI front office

Answer every customer instantly, on the phone and on your website.

AI phone receptionist

Answers calls in a natural voice, handles questions and books appointments without putting customers on hold.

AI web receptionist

A conversational assistant on your website that qualifies visitors and turns enquiries into confirmed bookings.

SMS customer communication

Two-way text conversations so customers can book, confirm or reschedule from their phone.

Unified inbox

Calls, web chats and messages land in one shared thread per customer, so nothing gets lost between channels.

02

Bookings & scheduling

A booking engine built for real-world availability and real-world changes.

24/7 appointment & reservation booking

Take bookings around the clock, including after hours, weekends and while you are with a customer.

Real-time availability

Availability reflects your live schedule, so double bookings and phone tag disappear.

Staff & service management

Model your team, services, durations, buffers and opening hours the way your business actually runs.

Rescheduling & cancellations

Customers self-serve changes through a link, and your calendar updates automatically.

Waitlist

Fill cancelled slots automatically by offering the opening to waiting customers.

03

CRM & revenue

Every conversation becomes a customer record you can act on.

CRM & customer management

Customer profiles, history, notes and preferences kept in one place for your whole team.

Lead capture & follow-up

Capture enquiry details automatically and follow up with structured sequences.

Lead recovery

Re-engage missed calls, abandoned bookings and unanswered enquiries before they go elsewhere.

Deposits & payments

Request deposits or take payment at the time of booking to protect against no-shows.

Review requests

Invite happy customers to leave a review after their appointment.

04

Automation & insight

Workflows that run the admin while you run the business.

Automated confirmations & reminders

Confirmations, reminders and follow-ups send themselves on your schedule and in your tone.

Business automations

Trigger actions from real events — a new booking, a missed call, a cancellation, a completed job.

Analytics

See bookings, enquiries, response activity and pipeline in one operational dashboard.

Integrations with existing software

Run Reservify standalone, or connect it to the systems you already use so data flows both ways.

Put your front office on autopilot

Start your 4-week free trial and see every feature working in your business.

4-week free trial. Plans billed monthly in AUD.