Security

Your customer data, handled carefully

Reservify handles bookings, conversations and customer records on behalf of Australian businesses. These are the practices and commitments that underpin the platform.

Encryption in transit

Traffic between customers, your business and Reservify is protected with industry-standard TLS encryption.

Access control

Accounts are protected by authenticated sessions, and staff access within your account is scoped to the role a person needs.

Least-privilege administration

Internal access to production systems is restricted to personnel who require it to operate or support the service.

Reputable infrastructure

Reservify runs on established cloud infrastructure providers with managed backups and monitoring.

Data minimisation

We collect the customer information needed to answer enquiries, manage bookings and communicate — nothing gratuitous.

Responsible AI handling

AI conversations are used to serve your customers and maintain your records. Customer data is not sold.

Compliance posture

Australian privacy obligations

Reservify is operated by BIZ GLOBAL PTY LTD in Australia. We handle personal information in line with our Privacy Policy and applicable Australian privacy law, including the Australian Privacy Principles.

Customer communications and consent

Businesses using Reservify are responsible for ensuring they have the appropriate basis to contact their own customers, and for the content of messages they send through the platform. Reservify provides tooling to support compliant communication, including opt-out handling on customer messaging.

Reporting a concern

If you believe you have found a security vulnerability or have a privacy concern, please contact us with the details so we can investigate.

See also our Privacy Policy and Terms of Service.

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